Terms of Service

Last updated: May 19, 2026

These Terms of Service ("Terms") govern your use of Nine Agents, a desktop application ("the Software"), and the website at nineagents.ferrorium.com ("the Site"), both operated by POLAAPP ("we", "us"). By purchasing, downloading, or using Nine Agents, you agree to these Terms.

1. License grant

Upon purchase, we grant you a non-exclusive, non-transferable, single-device license to install and use Nine Agents for personal or commercial software-development purposes, subject to these Terms.

• The license is bound to one active device at a time. You may reassign it to another device through the in-app deactivate flow or by emailing support.
• Free updates are included for the lifetime of the v1.x major version.
• The license does not transfer ownership of the Software; we retain all intellectual property rights.

2. Payment, Merchant of Record

All payments are processed by Paddle.com Market Limited ("Paddle"), acting as our Merchant of Record. Paddle handles transactions, taxes, currency conversion, and PCI compliance. Your billing relationship — including invoices and tax receipts — is with Paddle. By purchasing you also accept Paddle's Buyer Terms.

3. Restrictions

You may not:

• Resell, sublicense, rent, lease, or distribute Nine Agents or its license keys.
• Reverse engineer, decompile, or disassemble the Software except as permitted by applicable law.
• Share a single license across multiple simultaneous users or devices.
• Use the Software for any unlawful activity, including violating any third-party rights.

4. Updates and discontinuation

Updates inside the v1.x version are included with your license. We may push security and bug-fix updates without prior notice. Major version upgrades (v2.x and beyond) may require a separate purchase. If we discontinue the Software, your existing local install will continue to function.

5. Refunds

See our Refund Policy. Briefly: 30-day no-questions refund. Refund requests after 30 days are reviewed case-by-case.

6. Termination

We may suspend or terminate your license if you breach these Terms, with notice where reasonable. Termination after the refund window does not entitle you to a refund. On termination, your right to use the Software ends and you must uninstall it.

7. Warranty disclaimer

The Software is provided "AS IS", without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising from the Software or these Terms is limited to the amount you paid for the license in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, special, or exemplary damages.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced on the Site and reflected in the "Last updated" date above. Continued use after a change constitutes acceptance.

10. Governing law

These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law rules. Any dispute will be resolved in the courts of Seoul, Republic of Korea, unless a mandatory consumer-protection law in your country of residence requires otherwise.

11. Contact

Questions? Email [email protected].